At Tink, we think together. We combine our talents to bring every project to life. We are more than 150 experts supported by a committed management team.
President and Chief Executive Officer
Jocelyn Couture
President and Chief Executive Officer
Jocelyn is one of Tink’s co-founders and has more than 30 years of experience in managing new information and communications technology. Under his direction, Tink has become a mainstay in Quebec and one of the largest independent digital project companies in the province.
Jocelyn is a committed leader who regularly works with business executives to help them achieve their objectives by seizing the opportunities offered by digital technologies.
Chief Operating Officer
Antoine Desjardins
Chief Operating Officer
A great listener, Antoine has a knack for quickly targeting key business issues and finding scalable solutions in the digital world. His knowledge of the industry, combined with his desire to build solid relationships of trust, makes him and his team of seasoned experts an indispensable part of our projects’ success.
With over 20 years of experience in business development and information technology, Antoine is a natural facilitator and communicator who has always strived to balance the two sides of the brain—that is, the creative and rational hemispheres—in a way that benefits the organizations with which he forges win-win partnerships.
Vice-President Finance and Administration
Michel Fournier
Vice-President Finance and Administration
Michel is Tink’s vice-president of finance. He has over 25 years of experience in accounting, finance, cost control, and budgeting. He has held similar positions at companies in a variety of fields, including in publishing and information technology.
Efficient, diligent, and skilled at synthesizing information, Michel works to improve operational and accounting processes to speed up information sharing in decision making.
Executive Vice-President Solutions Development
Known for his unwavering work ethic and innate sense of logistics, Stéphane, who oversees Tink’s solutions development centre, has over 30 years of IT experience.
Expert in project management (agile practice), analysis, and technology architecture, Stéphane and his team analyze, propose, and deliver optimal solutions to clients while closely monitoring the development of each project, on the web as well as on mobile.
Vice-president of Strategy, Marketing and Consulting Services
Martin Proteau
Vice-president of Strategy, Marketing and Consulting Services
After over 20 years of career in sales, marketing, B2B and B2C communication across various industries, Martin now holds management responsibilities related to digital strategy, CX, marketing, and business development.
Since joining Tink in 2017, Martin has notably implemented, with his team, all the methodologies and approaches necessary to enhance consumer experience, notably based on CXPA and Forrester principles. As part of his duties, he also oversees all activities related to web analytics, data science, and performance measurement, particularly through Google Analytics tools, of which Tink is a certified partner.
Vice-President Experience
Emilie Valcourt
Vice-President Experience
Drawing on nearly 20 years of experience in UX design and user research, Emilie began her career as a consultant in her field of expertise. During more than 10 years at Desjardins, she notably led a multidisciplinary team responsible for creating virtual solutions.
At Tink since 2018, she initially held the role of Director of Digital Experience Creation and User Research until 2024. Emilie oversaw teams bringing together experts in UX/UI design, art direction, web and mobile design, editorial management, and digital content production. In her former role, she notably established a user research laboratory where usability tests were conducted in person, with eye-tracking, or virtually.
Now Vice President of Experience, Emilie will be responsible for all the professions involved in delivering creative, intuitive, and relevant experiences to create a positive emotional connection with users. Her mission: to shape a digital future where humans and the communities around us are at the heart of every innovation.
Vice-President of Production and Delivery
Maude Laurin
Vice-President of Production and Delivery
As a member of Tink for over 20 years, Maude has played several related roles within the organization, from programmer to analyst, account manager, and team leader. Continuing her impressive journey, she now holds the position of Vice President of the entire production and delivery team.
Thanks to her keen understanding of client needs and technical/operational challenges, Maude has successfully transformed Tink's entire digital production department, now offering a unique and personalized service tailored to each clientele. And she fully intends to continue supporting all her clients in achieving their digital objectives!
Operational Excellence Director
Stephan Morneau
Operational Excellence Director
For over 25 years, Stephan has leveraged his solid experience in information technology, particularly in e-commerce, development, web, mobile, marketing, and infrastructure. Over time, he has refined his expertise in various industries such as retail, government organizations, video games, and aerospace.
With Tink since 2013, initially as a project manager, Stephan quickly progressed to become the director of the Metro program, then the director of the project office. Now, as director of operational excellence, he implements his skills to optimize operational processes and improve Tink's performance. His goal: to maximize efficiency, quality, and profitability of operations while promoting a culture of continuous excellence within the organization.
In his role, Stephan works to optimize existing processes, as well as implement larger organizational changes such as adopting new technologies, digital transformation, or implementing new working methodologies.
Director of Development and Architecture
Christian Vachon
Director of Development and Architecture
Christian has been with Tink since the agency’s early days. He manages web application development and the implementation of scalable platforms. A dynamic leader and hands-on manager, Christian has developed his expertise by managing all stages of the e-business solution development cycle.
Christian understands how to bring stakeholders together and supervises the various development practices to optimize the execution of digital projects.
Human Resources Director
Jessie Carpenter
Human Resources Director
Jessie has been part of Tink’s human resources team for more than 15 years. Whether she’s responding to the HR needs of our employees or supporting management, she’s a terrific listener and always makes time for those who need her help.
Jessie constantly strives to achieve the highest standards of good HR practices. She also oversees the final selection process during recruitment, which means she gets to meet all our future experts!
Talent Acquisition Director
Vincent Caron
Talent Acquisition Director
As a recruitment expert, Vincent relies on nearly 20 years of experience in the field of talent acquisition. His professional journey has led him to work for various recruitment agencies, as well as in the world of financial technology and digital, where he has gained a deep understanding of the market and industry trends.
After working at Tink from 2011 to 2017, Vincent made his big comeback to Tink in 2021, after a trip around the world and a 2-year stint in the world of payment solutions. Since then, he has been leading the talent acquisition department and ensuring the highest standards in recruitment. His goal: to hire the best resources to meet the needs of Tink and its teams while ensuring an exceptional experience for candidates throughout the recruitment process.
Deeply passionate about digital innovation and corporate culture, Vincent constantly strives to push the boundaries to create a stimulating and inclusive work environment for all.
Director of Analysis, Experience and Quality
Dominique Proteau
Director of Analysis, Experience and Quality
With a degree in computer science and specializing in information systems development, Dominique has risen through the ranks in his career, first as a front-end/back-end developer, then as a functional analyst, business analyst, and director of digital development.
At Tink since 2014, Dominique leverages his extensive expertise (business needs assessment, requirement consolidation, software solution definition, project scope elaboration, and effort and budget evaluation) to lead the team of business analysts, Product Owners (POs), quality assurance analysts, and front-end developers.
IT Director
Yan has more than 20 years of IT experience, having worked as a network administrator, system administrator team lead, and outsourcing department head. Now in his seventh year with Tink, he currently manages the IT department and supervises the office support, DevOps, and infrastructure team.
Yan created the architecture for and set up Tink’s private cloud, which is used for our development projects as well as to host our clients’ production projects. For more than 3 years now, Yan and his team have been working to implement DevOps philosophies so as to constantly improve our methodologies and stay on the cutting edge of technology.
Senior Director of Consulting Services
François Boissonneault
Senior Director of Consulting Services
At Tink since 2011, François Boissonneault has always invested a great deal of time and effort in the agency, actively participating in its development and vision. Beyond his academic background in software design and his experience as a project manager on large-scale digital mandates, it is his interest in business strategies and his curiosity for technologies that have helped him build an excellent understanding of his clients and current digital issues. Slowly but surely, François has become a key player within the agency and leads Tink's consulting services team.
Project Office Director
Catherine joined Tink in 2015, initially as a project manager, then as a project director. She has 24 years of experience in web project management. A positive and involved leader, Catherine is a transparent and honest manager for whom the success of projects, both for clients and teams, is a priority. Working with heart, she makes it a point to closely collaborate with clients to involve them in the entire decision-making process. She also ensures that the entire team can progress under the best possible conditions. Her main goal: to build a project management culture based on trust, collaboration, accountability, and collective success.
Program Director
Benjamin Adam is a program director in information technology, with over 15 years of experience in the field. Highly focused on customer satisfaction, he has developed proven expertise in team, client, and project management. Certified as a Professional Scrum Master (PSM), he is committed to operational excellence and delivering innovative solutions in agile mode. Having worked in various fields such as design and advertising, Benjamin can quickly adapt to situations or challenges he encounters. His skills in planning, organization, and project monitoring also allow him to maximize the value of each deliverable and anticipate customer needs.
In his role as program director, Benjamin is responsible for guiding diverse teams to achieve objectives within allocated timeframes and budgets, while mobilizing partners and developing strategies to foster their engagement.
Digital Production Director
Recognized for her dedication to operational excellence and her commitment to customer service, Sylvie quickly carved out a prominent place at Tink thanks to her deep involvement. With over 20 years of experience in production coordination, she has built a strong reputation for her efficiency and her ability to maintain high standards of quality. Her recent expertise in SEM and social media team management demonstrates her ability to anticipate her team's needs and implement effective strategies to achieve set objectives.
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